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Privacy Policy for Century Air Solutions

Effective Date: 6/25/2025

Century Air Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

When you use our website, we may collect the following information:

• Personal Information: Name, phone number, email address, service address, and any other details you provide via contact forms, quote requests, or service scheduling.
   
• Payment Information: If applicable, for financing or invoice payments, though we use secure third-party processors and do not store this data ourselves.
   
• Automatically Collected Data: IP address, browser type, device info, and website usage data via cookies or analytics tools.
   

We use the information we collect to:

• Schedule and deliver HVAC services
   
• Respond to inquiries and provide quotes
   
• Offer financing assistance and updates
   
• Improve website performance and customer service
   
• Comply with legal obligations
   

We do not sell your personal information. We may share your information with:

• Trusted third parties for payment processing or financing (e.g., Synchrony, Denefits)
   
• Service providers for website hosting, email communications, or analytics
   
• Legal authorities, if required by law
   

You have the right to:

• Request access to or correction of your personal information
   
• Opt out of marketing emails
   
• Request deletion of your personal data
   

To make such a request, email us at [your email] or call us at 281‑516‑9974.

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

We may use cookies or tracking technologies to enhance user experience and understand website usage. You can modify your browser settings to refuse cookies if desired.

We may update this Privacy Policy at any time. Changes will be posted on this page with a new effective date.

If you have any questions about this policy, please contact us:

Century Air Solutions

11709 Boudreaux Rd. Suite 630
Tomball, TX 77375
281‑516‑9974
service@centuryairsolutions.com

Effective Date:6/25/2025

Welcome to the Century Air Solutions website. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our site or booking services, you agree to these Terms.

To schedule or request services from Century Air Solutions, you must:

• Be at least 18 years old
   
• Provide accurate contact and property information
   
• Be the property owner or authorized tenant
   

• Service appointments are scheduled based on availability and confirmed via phone, email, or text.
   
• Missed appointments or last-minute cancellations (less than 24 hours) may result in a service fee.
   
• We strive to be on time but are not responsible for delays caused by traffic, weather, or emergencies.
   

• All estimates are provided based on the information available at the time and may be subject to change after in-person inspection.
   
• Prices for diagnostic visits, repairs, and installations will be discussed prior to service.
  
   

• Payment is due at the time of service unless prior arrangements are made.
   
• We accept major credit/debit cards, cash, and approved financing options through third-party providers (e.g., Synchrony, Denefits).
   
• Financing is subject to credit approval. We are not responsible for decisions made by financing partners.
   

• Equipment warranties are provided by the manufacturer and vary by product.
   
• Warranty claims must be made within the warranty period and may require inspection and proof of service history.
   

• Service appointments must be cancelled or rescheduled at least 24 hours in advance to avoid a cancellation fee.
   
• Refunds on service fees or deposits are handled on a case-by-case basis. Installation deposits are non-refundable after equipment has been ordered.
   

By scheduling service, you agree to:

• Provide safe access to the property and HVAC equipment
   
• Disclose any known issues or previous service history
   
• Ensure pets and valuables are secure during visits
   

Century Air Solutions is not liable for:

• Damages caused by neglect, misuse, or lack of maintenance
   
• Delays or service interruptions due to weather, third-party vendors, or supply chain issues
   
• Personal or property damage unless caused by proven negligence
   

All content on this site is the property of Century Air Solutions. You may not copy, reproduce, or use it without written permission.

We reserve the right to modify these Terms at any time. Updates will be posted on this page with the revised effective date.

For questions or concerns about these Terms Contact Us At

Century Air Solutions

11709 Boudreaux Rd. Suite 630
Tomball, TX. 77375
281‑516‑9974
service@centuryairsolutions.com